Recently Updated Pages
How to add a calendar to a playlist
Go to 'calendar' in the menu. Right-click on a calendar in the PrimeTime section and click on 'e...
How can I adjust the order of posts in a playlist?
By using the handles on the left of each post row.Click and hold to move the post.
The colors of the post (text) are not correct
Got to https://support.comvay360.com/books/newsdesk-zBg/page/why-does-my-post-show-up-in-the-prev...
What does it mean when a feed is 'not available'?
If a feed is not available, it's probably because the playlist is set to landscape but the feed...
How do I add feeds to an playlist?
Open the playlist. Click on 'Add feed'.A pop-up opens where you can choose a feed. Press 'add...
How do you create a playlist for a vertical screen (portrait)?
To create a Portrait-playlist, go to 'Add playlist'and set orientation to Portrait. No 'Portrait...
Why does my post show up in the preview in different colors?
If you edit a post and you look at the preview, sometimes you notice deviations like different te...
Why is the title of my post not updated?
You can adjust every steting of a post individual for each channel you want this post to be publi...
How to create a post
Creating and Publishing a News post This article provides a detailed explanation of the steps in...
How do I adjust an image in an existing post?
Hover over the post in the news overview and click on the pen icon that appears on the right to o...
How do I create a news post?
Click on the 'plus'icon in the upper right corner. The GoCreate-pop up screen appears. Next click...
How does the status bar within the news overview work?
Publishing of a post is deactivated or has ended The bar is greyed out. A post is saved as a ...
Support
We developed comvay360 as simply as possible to get the best user experience.Even though it's pre...
Log in to comvay360
You must go through a two-step verification process when logging in for the first time.You will r...
Troubleshooting Dongle
What if I cannot get a broadcast running? Step 1: Basic trouble shooting Check if the televis...
PrimeTime Dongle installation
PrimeTime Dongle There you are! You received your PrimeTime Dongle!The dongle is already pr...
How do I add a post to a playlist?
To add a post to a playlist do as follows: Click in the playlist on 'Add new post'. Ón the ri...
Why are adjustments not visible in the playlist preview?
It takes some time for the server to process changes and send them to the playlist. It all depen...
Troubleshooting EB8 en EB9
Wat als je geen beeld krijgt van de decoder? Doe dan eerst het volgende: Controleer met de af...
Troubleshooting Dongle
Wat als je geen beeld krijgt van de Dongle? Basis controle Doe dan eerst het volgende: Contr...