Support
We developed comvay360 as simply as possible to get the best user experience.
Even though it's pretty simple, with so many features, it's easy to get a little lost.
Need a hand or have a question? Just let us know! We're here to help.
You can reach us in 2 ways:
- Within comavy360
Within comvay360
By far the easiest way to get in contact with us is by using our online chat.
Just log in to comvay360 and click on the question mark icon on the upper right corner.
You then get two choices:
The first choice is our support documentation.
You'll find answers to lots of questions here. We're adding new stuff to the docs very frequently.
Can't find what you're looking for? Start a chat with our support team. They'll get back to you ASAP.
Chat is the other choice next to the support docs.
Got a super complex question? Email us at [e-mailadres is verwijderd]. Just keep in mind it might take us a bit longer to get back to you via email. We try our best to reply on the same day! We recommend starting a chat first, but if that doesn't work, we can always follow up via email. For really tricky stuff, we can even hop on a call or video chat.
Please bear in mind, that our support channels are only open during business hours (Mon-Fri, 9 AM to 5 PM CET).
Feel free to send a message outside these hours. We won't get to it until the next business day but your message won't get lost!